Postage & Shipping

Shipping

The term shipping or ship includes the commencement of shipping items in an order for multiple purchases or where the item purchased consists of components that must be shipped separately.

For example, your order may consist of:

  • Several different items,

  • A quantity of the same item, or,

  • A single item with several component parts the size of which might require them to be shipped in separate packages.

In all such orders, we endeavor to ship out individual packages together so that they arrive at the same time; however, when that is not possible, we commence by shipping individual packages in the order they are available and conditions permit.

In these instances, our notification to you that your order has “shipped”, marks the time when shipping has commenced; it does not mean that all items in the order have shipped at that time. You agree that credit cards and debit cards are to be charged on the date of inventory reservation for the order, not the date of shipping.

Risk of Loss

All items purchased from ET-Vapes are made pursuant to a shipment contract.

This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier.

Distance Selling Regulations

If you are contracting as a consumer, you may cancel an order that we have accepted at any time within seven working days, beginning on the day after you received the products. In this case, you will receive a full refund of the price paid for the products. Please note you must return the product to us and must pay the cost of returning the product to us under the policy, unless the product(s) are not those you ordered, in which case we will bear your costs of returning the product(s) in question to us.

You will not have the right to cancel an order under these provisions if any party, being yourself and/or somebody or some being, has unsealed the product.

To cancel an order, you must inform us by email. You must also return the product(s) to us immediately, in the same condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

Delivery Times

Your order will be fulfilled as soon as possible, if ordered during the weekend the delivery will be fulfilled the next business day. If no delivery date is specified, then within a reasonable time of the date of the Order Confirmation, which could in exceptional circumstances be longer than 30 days.

Note – Due to current NZ legislation your NV Juice will be delivered separate to your hardware order.